What is VoIP and how can you use it in usa ?

¿What is voip?

VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive phone calls over the internet. Over the last decade, India has undergone a digital revolution

More people & businesses (than ever before) now have access to high-quality internet. This has made it possible for businesses to use VoIP as a viable, cost-effective alternative to traditional customer communication systems like landlines or PBX.

A VoIP phone system like kingasterisk allows businesses to manage, track & record customer calls easily and efficiently. It comes with features like IVR, call routing, concurrent calls, and more that help businesses streamline customer communication.
VoIP phone systems also enable remote work & allow you to run & manage a call centre virtually.

¿How does it work?

Get a Virtual/VoIP phone number

Get an Ecophene (virtual number) from Ecotel. Direct your customers’ calls to this king phone.

Customize the call flow using the drag-drop call builder

Personalize the call flow to ensure customers have a great experience. Create an IVR greeting, add voicemail options, set office hours, etc.

Route calls to the agent’s VoIP phone.

Route incoming calls to agent’s phones, voip softphones, or specialized VoIP phones. This can work in an office setting or can support remote working as well.

Conclusion:-

the best VoIP So System to offer along with several other voip solutions it has to offer. If you are interested in exploring more about the Call Centre of kingasterisk Technologies for the contact us.