Kingasterisk Technologies

You’ve been on your phone for what feels like hours, but it’s actually just been five minutes. Finally, a robotic voice greets you. After choosing from a list of options, you manage to troubleshoot your concerns with the help of that robotic voice....

What Is a Call Center? A call center is a functional team within the service department that fields incoming and outgoing customer phone calls. They're operated by representatives who manage each call and keep track of open cases and transactions. To...

As smartphones take over our daily lives, we also notice an upward trend in customers calling up businesses before making any purchases. Marketers realize this and, therefore, plan their advertisements accordingly. However, if your visitors are...

How to save your business time and money with voipVoIP has been the talk of the town for the past few years, but do you know it has been in existence since 1928. However, after the year 1995, different Solutions and services are majorly used by...

An organization uses multiple business tools and solutions to keep its operations running and successful. Each tool is designated to meet a specific business need or demand. Communication is one of the vital aspects of a business. All businesses need...

VoIP technology has been evolving for decades. From the open source community to enterprise service providers contribute to bringing revolution to VoIP technologies and solutions. This is the reason, the voice over IP industry has even #1 open source...

Majority of businesses that use one or more VoIP solutions to run a business or to track the usage of the platform use a VoIP billing software solution. There are different types of solutions available for billing in this industry, but there are some...

Telemarketing is the method of using the telephone to achive or contribute to marketing and sales goals.I T include1. Selling product and Service. 2. Creating awareness About seminars, training and new offer 3.Generating leads and Appointments for...

Any IP PBX is as strong as its Reporting Kingasterisk Technologies has a browser interface for management. Reporting is one of the strongest USP. Reports can even be emailed automatically at a particular schedule. There are lots of pre-built reports...

¿Is customer service critical to your company’s success? Is maintaining your customer base happy a crucial long-¿Term goal for your company? If you answered yes to these questions, investing in an automatic call distribution system is the ideal...