Gmail Program PoliciesThe Program Policies below apply to Gmail.

Gmail Program Policies

The Program Policies below apply to Gmail. The policies play an important role in maintaining a positive experience for everyone using Gmail.

If you use Gmail with a consumer (e.g., @gmail.com) account, please also refer to Google’s Terms of Service for more information. If you’re using an account through work, school, or another organization, terms may apply based on your organization’s agreement with Google or other policies. Your administrator may be able to provide more information.

We need to curb abuses that threaten our ability to provide these services, and we ask that everyone abide by the policies below to help us achieve this goal. After we are notified of a potential policy violation, we may review the content and take action, including limiting or terminating a user’s access to Google products. If your account is disabled, and you believe it was a mistake, please follow the instructions on this page.

We may take action on accounts that go above How to Change Language on Google Chrome storage quota limits. For example, we may prohibit the sending or receiving of messages if you exceed your storage quota. We may also delete content from your account if you fail to reduce your storage or fail to obtain sufficient additional storage. Read more about storage quotas here.

Be sure to check back from time to time, as these policies may change.

Report abuse

If you believe an account has violated our Program Policies, there are multiple ways to report it:

For general abuse use this form

For child grooming use this form

For copyright violations use this form

Make sure to read the policies below to understand how we define abusive behavior. Google may disable accounts that are found to be in violation of our policies. If your account is disabled, and you believe it was a mistake, please follow the instructions on this page.