If translating controller 205 fails to identify subscriber 120 (NO branch of decisional step 325), then translating controller 2
If translating controller 205 fails to identify subscriber 120 (NO branch of decisional step 325), then translating controller 205, via messaging controller 210, transfers caller 105 to a “live” operator (not shown) for assistance
(Process step 330). After caller 105 identifies subscriber 120 to the operator, control is transferred back to translating controller 205.
Translating controller 205 accesses, or “looks up,” one or more data records in data repository 200 that are associated with subscriber 120 (process step 335; discussed hereafter with reference to FIG. 4). The exemplary data record(s)
Provides particulars for delivering messages to associated recipients, presently, subscriber 120. For instance, assume subscriber 120 wants all received oral How to fix the “Yahoo error 651” issue messages to be stored in voice mail and translated into text messages, that
Such text messages be sent to an e-mailbox, and that summaries of such text messages be sent to message pager 125.
Translating controller 205, via messaging controller 210, prompts caller 105 for, and receives, an oral message input representing the body of a message for subscriber 120 (input/output step 340). Translating controller 205 processes
The oral message and translates the same into a proposed text message (process step 345; discussed further with reference to FIG. 5).